Erin | Pastel Floral Midi Dress
Shipping & Return
Shipping: Once your payment is confirmed, we’ll begin processing your order right away.
Typically, it takes 1-3 business days to prepare and ship your order.
After your order is dispatched, you'll receive a confirmation email with a tracking number, allowing you to follow your package’s journey. You can also track your order anytime on the: Track Your Order page.
Returns: We offer simple, hassle-free returns within 30 days of receiving your order. For more details about our return policy, please click here.
30-DAY MONEY-BACK GUARANTEE
If the product doesn’t meet your expectations, you may return it within 30 days of delivery for a refund.
Before sending a return, please contact our customer service team at support@emilyandcharlotte.com and let us know the reason for your return so we can assist you quickly and properly.
CARE INSTRUCTIONS
For a polished finish, the fabric may have light creases due to packaging. Simply steam or iron the garment upon arrival to restore a smooth, elegant look.
Care:
• Hand wash in cold water
• Lay flat to dry
• Iron on low heat
• Do not dry clean.
Choose options
Loved by our customers
“Ordered the ruffle midi dress for my daughter's garden wedding and received so many compliments. The fabric feels genuinely lovely and arrived beautifully packaged. I'll definitely be ordering again.”
“I was a little hesitant ordering online but the size guide was spot on and the dress fits perfectly. Exactly as shown in the photos and the quality is far better than I expected for the price.”
“Wore the white lace maxi to a summer party last weekend and felt wonderful in it. The fabric is soft and breathable, perfect for a warm day. The return process was also incredibly easy when I needed a different size.”
“Finally a brand that makes dresses for women like me. Flattering, feminine and actually age appropriate. The quality is excellent and customer service was so helpful when I had a question about sizing.”
“I’ve ordered here multiple times, and every experience has been excellent. The products and service are always high quality.”
Bundle Savings
Additional discount when buying
multiple items
A Thank You, From Us To You
Up to 70% off, for a few days only
When Emily & Charlotte started twenty years ago, it was just two sisters and a shared dream. It grew slowly, not through us, but through the women who made our pieces part of their own stories. This isn't a stock clearance. It's our way of celebrating the community we've grown alongside, and saying thank you for being part of it.
Need help?
Frequently Asked Questions
At Emily & Charlotte, every order is carefully tracked from the moment it leaves our warehouse. We always provide a secure tracking number and, today only, shipping is free on all orders.
If something isn’t quite right, our team is here to help. You may return your order within 30 days in accordance with our return policy, and we’ll assist you in finding the best solution.
You can track your order by entering the tracking number we sent you on our Track Your Order page. Once you enter the code and click Track, you’ll be able to see the shipping status in real time.
We accept all major payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and express checkout options such as Apple Pay, Shop Pay, and Google Pay, ensuring a simple, fast, and secure checkout experience.
Yes. After completing your order, you’ll receive a confirmation email in your inbox. If you don’t see it, feel free to contact us at support@emilyandcharlotte.com
, and our customer service team will be happy to help.
You’ll always be able to reach a real person. Our customer support team is available to assist you before and after your purchase, and every message is personally handled. Go to the contact page on our website and we'll help you as soon as possible!